Have you ever attempted to fly on Friday 13th? Only cheap direct flight we could find from Vienna to Madeira was with Fly Niky/airberlin on Friday 13th, so we have booked it. Just one way, because return trip seemed expensive compared to "bargain price" of outbound fly.
We decided to go back with Tap Portugal through Lisbon to see also mainland Portugal. That turned more complicated than we expected. The first booking failed with Bad Request and repeated try ended up with web page asking us to wait for 24h or contact them. So I have tried Skype to tap.contact.center, but they did not authorize me for following 25 hours. No problem, 24h passed, I can book again, can't I? Wrong! Same message. OK, let's make phone companies happy. I have called to listed sales agent in Prague. She could not help me, she advised me to wait 24h, prankster, or call to Portugal. Should I make that call? Not yet, let's try e-mail first. I received bad news next day - they simply don't do bookings or advice on price through e-mail. It looked like people who fly on Friday 13th don't need inbound flight anymore :-) I replied angrily, that I don't want them to finish booking, all I am asking for is to remove that damn lock on my reservation that should not be there anymore. To my huge surprise, I could finish my booking next day. Who would guess that? What was I writing about? Aha, flying on Friday 13th. Here is the rest of story...
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